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FAQ: Novalog 6
General
Machine Locked Up
Not logging any calls.
Remote site did not download data
Printing Problems
I cannot find any calls for an Extension that exists.
Cannot export data to disk.
Number keys do not work.
Can calls be recovered if the logger stops working.
Blank monitor
The last 2 digits of all numbers are replaced with 'xx'
I can't report on Weekend Calls
Duration of call >99 hours
Multiple Calls Records on a BOSCH
Structure Summary does not match other reports
Is there a report that shows if all the trunks are in use at the same time?
What does the duration mean for unanswered calls?
Configuration
Unable to remove a department from the telephone directory
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